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Happiness Guarantee

We just want you to be comfortable. No questions asked. If you’re not satisfied with any product for any reason, reach out to us for a full refund or exchange within 30 days of purchase.

Please make sure to refer to our size guide to ensure the perfect fit.

Shipping Policy

Please allow up to 3 business days for processing before orders ship from our warehouse.


30 day returns for all orders

Products must be returned unworn, unwashed, in their original condition.

We ask that you wear underwear when first trying on your purchase, as we reserve the right to refuse returns that show any signs of wear.


We want to make sure your underwear fits and feels just right. If your new b.WR doesn’t fit perfectly, contact us with your order number and desired size within 30 days of purchase and we’ll send you a fresh pair.

To start a return or exchange, contact us at with your order number and we'll be happy to help.

Any other questions or feedback? We’re here for you. Send us an email and let’s chat. Our team looks forward to connecting with you.